I am having an issue with the tuner on GDK. When I press Run Autotuner I get the error " Tunning algorithm failed".
I am using the following stepper motor :

Danaher Motion 1.8 Step Motor
Type: T22NRLG-LNN-NS-00
3.13 V 2.5 A

Obtained datasheet from the following:
https://www.kollmorgen.com/en-us/products/motors/stepper/pmx-series/#ta…

have checked and had others confirmed the A and B connections. Have checked connections with a multimeter and there are no disconnects.

my Tunning algorithm set up is as follows
Pulse magnitude 3 V pulse duration 20ms.

I have already been able to set up, run and tune a servo on the same DMC4183.
However, I get the mentioned error for my stepper connection.
I have tried the ports E-F-G-H one by one which are the manufacturer assigned for stepper motor when I was ordering. I get the same error.

Additionally, when i send a test signal using the " send Test Signal" command I do not see any motion.

Please advise.