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Submitted by lakezhao on Thu, 07/12/2018 - 15:30

Hi there,

we removed the DMC-2832 Card from a windows XP computer and insert it into a windows 10 computer to test if it will work with the new OS. we failed the test due to we could not find correct driver. after that, I put the card back into the XP box. we reloaded the MSC file into the controller. when we try to set the mirror home, it stopped at the worng position. also, the motor rotating faster than before. how can I fix this?

thanks in advance

Lake

Comments 1

andriys on 07/13/2018 - 16:19

Hello Lake,
To troubleshoot this issue, we would need more information on your setup.
Please email support@galil.com and ask to forward your email to Andriy so we can look into this.
Thank you,
Andriy Stasyuk
Applications Engineer
Galil Motion Control